High quality, timely work with attention to detail.
The times/dates we were given were not correct even once. I was told at consultation that our house would be done in 3 days (as I was expecting my child in the next 4 weeks.) I canceled the consultation I had with another company because they were confident that the work would be done. The company failed to order enough product and we were told they would have the product by Wednesday. I gave them a couple days and finally called on Saturday when I hadn't heard anything from them. They set up a new time and then didn't show up 3 days in a row. Finally, I called and spoke with the manager. I explained the situation with the manager and finally was taken care of the next week, while I was in the hospital giving birth. So the entire process that should have started the first week in August as I was told was not completed until August 31st. The manager attempted to make it right and I appreciate that which is why they got a 3 instead of a 0. There was damage to the wall in my dining room also. We have to paint where they patched the holes in the walls and hopefully not get paint on our new floors.
Our laminate flooring turned out great, and the installation team did a great job.Thanks to all.
The overall experience was excellent from my salesman to the installation of the carpet and vinyl flooring I had put in. The pricing was a great value for the big area's I had done. Will definitely use this company again when I have a need for flooring
Jeffrey R Moss
Good flooring at a fair price & good installation
Great products at a great price
Great service all around !!! Would recommend for sure
Loved the hickory floors presented
Myra H McMullen
Wonderful floor covering products...carpet and hard-wood...at Floor Covering International! Customer Service is outstanding!